Context
A commercial organization with agents operating across the country needed a tool that could support real sales activity in the field while keeping data aligned with headquarters.
Problem
The challenge was not just collecting orders. The system had to support the sales conversation, work well on tablets, present rich product information, and maintain a structured, always-updated flow of data between agents and central operations.
My role
- Product designer
- Main developer
- UX/UI designer
What I focused on
- Tablet-first interaction model
- Realtime product and pricing updates
- Structured order flow
- Integrated catalog with media-rich content
- Alignment between field operations and headquarters
Outcome
The final product made ordering more reliable and structured while also functioning as a practical sales-support environment, helping agents work with current information instead of disconnected materials.